Important Information
Hotel Toronto Ontario Policies
To help make your stay at The Old Mill Inn And Spa in Toronto as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
No special conditions apply for groups.
- Internet
WiFi is available in all areas and charges are applicable.
- Parking
Free private parking is possible on site (reservation is not needed).
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Old Mill Toronto Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. When booking more than 4 rooms, different policies and additional supplements may apply. Please note, the resort fee is mandatory and it includes WiFi usage, on-site parking, turndown service, access to the fitness center and toll-free calling during your stay.